Frequently Asked Questions

I'm New

Find the right product for you here: https://www.namacbd.com/pages/discover

We recommend starting with our Ultimate nama Sampler, which offers 1 gummy of each of our best-selling gummies. This sampler has 9 samples in it, ranging from our CBD-only products to our strongest THC product.

Unfortunately, all of our THC products will cause you to fail a drug test as THC will enter your system. The time it takes to leave your system does vary from person to person.

You can read all about our return policy here: https://www.namacbd.com/pages/shipping-and-return-policy

Contact

You can reach us through calls or texts at 201-574-7944.

You can also reach us by email at hello@namacbd.com

We have customer service on standby Monday through Friday from 9 am to 2 pm CST.

We reply to all emails and texts daily on weekdays so please contact us again if you have not received a response as it is likely our response was blocked or sent to spam.

Our texting system currently blocks any messages that contain "THC" or "CBD" so we may not have received your text, and you may not have received ours.

If you do not get a text back, please call or email us.

Ingredients

https://www.namacbd.com/pages/certificate-of-analysis

On our home page, if you scroll to the bottom, you will see an about section with links, a learn section with links, and a place to subscribe to our newsletter.

Under the About section, it is the first link.

You can find the ingredient lists here:

https://www.namacbd.com/pages/product-labels

Legality

Our products are compliant with the 2018 Farm Bill which makes them federally legal within the United States, but we do advise reaching out to the airline company just to confirm that there won't be any issues with traveling. 

Our products are compliant with the 2018 Farm Bill, which makes them federally legal to ship within the United States.

Some states have enacted certain restrictions, should there be one with any products you order - we will reach out and alert you prior to shipping.

No medical card is needed - you just need to be over 21 years of age!

Payments

Unfortunately, we are only able to take orders through our online system. All credit card information is immediately sent to our processing system and is not stored on our website.  Plus paying through our website is the safest way since your full card information will only be seen by our merchant processor (not even us!).

Unfortunately, PayPal does not currently work with our industry. We hope they change their policies in the future!

Products

There are 15 servings per bottle (however our edibles are typically 10-20 servings per bottle). Each dropper full has roughly 2.5 mg THC to 2.5 mg CBD. 

However, we are releasing 30 and 60 serving bottles VERY soon.

Since the gummies are packed fresh, they are still somewhat soft when they are packaged. In cases like these, the gummy was most likely crushed during transit (USPS isn’t always the most gentle!), but it is still safe to eat.

The Euphoria gummies are the strongest product we offer with 10 mg of THC per gummy

(and occasionally our limited edition products like our Chocolate Bars or Caramels, will be higher than this).

We recommend a shelf life of 1 year for the products. They will most likely still be good after that (like your typical candy), but they may not be as fresh and will not fall within the expiration guidelines.

My edible contained THC: a beginner dose is 2.5mg of THC, if this is not felt then we recommend increasing in 2.5mg increments until the desired feeling is felt.  If you do not feel any effects, you should wait until 1 hour after taking before increasing the dose. We recommend going low and slow for all users to avoid unpleasant side effects.

My edible did not contain THC: CBD only edibles typically are much more subtle than THC, and any effects are much lighter and often won’t be “felt” like THC based edibles, rather provide a much more overall subtle effect.

**Please keep in mind that every human body is different, so the effects may vary from person to person. In rare cases, it may take longer than 2 hours for the edibles to hit.

You may have taken a higher dose than needed.

Have you seen our guide? https://www.namacbd.com/pages/thc-product-guide

Please try cutting the serving in ½ or even ¼ to see if that helps. If not, please email us!

Shipping

All orders are shipped Monday through Friday and we average around 12 hours from the time the order is placed to when it is shipped. 

Once with USPS it should arrive within 1-5 days, but as we all know USPS does occasionally delay a package here and there (about 1% on average for us).

USPS often scans packages delivered before they are actually delivered (it’s easier for them, but not helpful for us! haha), but it should arrive in 24-48 hours from the scan date.

Let us know, of course, if it does not.

Shipping is always free! 

We ship everything via USPS Ground Advantage or USPS Priority Shipping.  We are unfortunately not able to overnight packages.

Unfortunately at this time, we only ship, but most orders arrive within 2-3 days via USPS. We hope to expand in the future. 

But let us know about your local store and we can contact them and see if we can get some products on their shelves :) 

Most of our packages are small enough to fit inside of a standard mailbox. You will not need to sign for it.

We ship via USPS Ground Advantage or USPS Priority Mail.

Our items come in a plain bubble mailer with a white shipping label that says "Nama Products LLC" or a plain white box.

It looks just like any other mail.

Yes, we do ship free to Alaska and Hawaii. The estimated time from order to arrival would likely be 4-5 days.

NAMA PRODUCTS LLC

70 RANDALL AVE 

SUITE 211

ROCKVILLE CENTRE, NY 11570

THC Questions

We can't recommend combining alcohol with THC, but infusing a mocktail or other non-alcoholic beverage is what we made them for! As long as the hemp remains under 0.3% THC there is no legal issue.

Unfortunately, all of our THC products will cause you to fail a drug test as THC will enter your system. The time it takes to leave your system does vary from person to person.

These products are considered lighter doses so they contain only reasonable amounts of THC. These will not cause anxiety as long as the proper amount is taken.

With each order, we provide a dosing guide which makes recommendations whether you’re new or more experienced. If you are a beginner to THC products, we recommend starting with the beginner doses.

The Buzz Drops will take effect within 10 minutes to an hour.
The gummies begin to take effect after 30 minutes, with the full effect peaking at an hour and a half to two hours.

Since everyone metabolizes at different rates, the effects will vary from person to person.

If after an hour, you do not notice the effects you can safely increase the dose.